Client Feedback
In my commitment to provide the best in
home inspection customer service, I follow up each inspection with a
survey of my performance. Below are some of my satisfied
customers who have allowed me to share some of their kind
words.
Testimonials
Richard Nesbit : Georgetown
- My son was right when he said you would do a very good job.
Name Withheld : Lakeway
- All of my answers are 5. You did great. We have already filled out our final
warranty and the wording was easy thanks to your report. We have a few small
things that will keep us busy this summer, but nothing major. Thanks again for
your professionalism, promptness and customer service.
JW Helms : Austin
Adianto Winarto : Austin
- Excellent work! Thorough reports from all major items into
all small details. I will recommend you to all my friends.
Jamie Beck : Austin
- Thanks! You do a great job. You are very detailed and
thorough. We will refer you to our friends.
Carol Fredenburg : Austin
- We were very pleased with your
proficiency and professionalism regarding our inspection. We think you
did a super, super job and will highly recommend you if anyone we know
happens to be looking for an inspector. I will be giving you name and
number to my cousin's wife. I will let her know how very much
we
valued your service. Thanks again!
Aimee P. : Pflugerville
- Thank you for your professionalism and thoroughness in
performing
our home inspection. You pointed out many aspects to our home we hadn't
noticed before that helped us get a more complete view of the home.
Also, your report was extremely helpful in identifying and prioritizing
items to negotiate with the builder for fixes prior to closing. Thanks
again.
Chris Dotson : Kyle
- I give you 5’s across the board. I am telling
everyone about
the importance of having a home inspection and I am handing out your
cards as fast as I can. The builder has really stepped up
their
performance due to the inspections that you provided for us.
Your
services are top rate and hiring you was the smartest decision that I
have made (besides marrying my wife). Thank you for your assistance
today, and throughout the build process. I feel like you have
made our house better and you have educated us along the way.
I
know more about my house than I would have ever thought. Your
thoroughness and professionalism are wonderful and I think that we made
a perfect choice by hiring you for our inspector. Thank you for getting
this report out as soon as you did.
Once again, thank you for your expertise and identification of items
that are potential hazards, or issues with construction that could
cause issues later. It has been extremely helpful and no doubt the best
money that we have or will spend on the house. I give you a 5 (best)
all the way across the board. You have exceeded my expectations and I
am actively trying to promote your services to anyone that is buying an
existing house or getting a new house built. There is a lady that is
getting a house exactly like mine built just around the block from us
and I have passed your information along to her. She was impressed by
the things that I pointed out that you found and stated that she would
contact you very soon to get you to inspect her house as well. Working
with you has been a pleasure and a great learning experience. I feel
like after I close I will have a "better" house than I would have
otherwise and the inspections that you have performed have sent a
message to the builder that the mistakes that they make "will" be
found, no matter how small, and will need to be corrected. I would
NEVER buy a house or build a new house without an inspection of your
quality. Hiring you was the best decision that we have made and the
peace of mind is priceless. Thank you for all that you have done for
us. It is nice to see that someone takes pride in their work. For you
to bring ice with you to check a window seal was remarkable and
pleasantly surprising. Please continue to do work exactly the way that
you are.
Zach Wehner : Austin
- Thanks very much for your thorough inspection. I am
extremely pleased with the inspection you did for me and would happily
refer you to anyone who needs a home inspection.
Paul Brewer : Austin
- I marked "5" all the way down. You did a very good and
thourough job from what I could tell.
Jan Walinski : Georgetown
- Your services were excellent and we would refer you to
friends and family. Again, thanks for the excellent job of inspecting
our new home.
Tom Robinson : Fischer
- You did a great job on my pre-pour inspection, and I want
to contract with you to inspect for the pre-drywall inspection as well.
Thanks again.
Brian Dauenhauer : Austin
- I will definitely recommend you to anyone in need of a good
quality home inspection. Thanks! And thanks for the good work you did.
We really appreciate your attention to detail and we thought you were
very easy to work with.
Susie Machen : Austin
- We did want to tell you how professional you present
yourself and what a thorough job you did for us. We have already
referred you to our friends. Thanks again for an amazing inspection!
John Melton : Austin
- You did a great job. Thanks again for your help.
Mark Stevens : Austin
- Thanks again for your services! My answers are "5" across
the board. I really appreciated your attention to detail in looking at
all of the aspects of my new house. I also really liked how you
explained all of the different systems and components of the house as
you inspected them - I feel like I have a much better understanding of
my house now.
Tony Breard : Austin
- Again, yours was the most thoroughly complete and useful
home inspection service we have ever utilized. It helped us with our
decision to buy, and it allowed the builder to bring the home back into
warranty condition. (Second inspection.)
Tony Breard : Austin
- Yours was the best, most thorough, and most complete home
inspection I have ever had. Just keep up the good work.
Mary Ross : Austin
- In every category, I rated you the very best. I have been a
realtor in the Houston area for over 20 years, and without a doubt,
this is one of the best written reports I have seen. The thing I like
the most is your preparation of the new owner not to panic! Thanks so
much for your quick response to our request and the thorough
inspection. We appreciate it so much!
Susie Dortch : Lakeway
- I thought you did a great job and because of your report,
we were better able to negotiate our price.
Tim Diven : Lakeway
- We've already recommended you to several friends. Thanks
for doing such a great job, our builder fixed all the safety concerns
and a majority of the smaller items. Thanks again.
Paul Azevedo : Cedar Park
- I give you a "5" in each of the catagories (That's why I
re-hired you!).
Tami Andrews : Round Rock
- Your service far exceeded our expectations. Thank you again
for making yourself available on such short notice and for doing such a
thorough and complete inspection of our new home.
Stephen Williams : Lakeway
- I've run housing programs all over the world for the State
Department and been through several home of inspections here in the
USA. You can certainly tell the difference when the inspection is done
by someone with an engineering background. Your work is definitely of a
higher caliber than others I have encountered and I appreciate it very
much.
Ron Rudiak : Austin
- I will be recommending your service to my acquaintances as
the opportunity arises. And I would be happy to provide a good
reference for you if you have a potential client who is questioning the
quality and value of your service.
Bud Kulesza : Austin
- Thanks for everything, Tim. You did a great job and Marie
and I really appreciate your helping to make the builder aware of what
needed to be done to complete the house to our satisfaction. Your
thoroughness was noted more than once by the superintendent and when I
commented, "Isn't that what you would want from a third part inspector
working for you?" His only reply was, "You are right!". What else could
he say? We also appreciate your flexibility in meeting the numerous
reschedules as trades were often not ready for your inspection. In the
end your "being on our side" gave us the additional confidence we
needed to confirm that we were getting the quality home we were paying
for. With appreciation and thanks, Bud & Marie.
Roger Graham : Dripping Springs
- You exceeded my expectations. We may call you prior to our
12-month warranty walk through.
Keith Fiala : Wimberley
- I would rate you a 5 on ALL categories. I felt as though I
was thoroughly informed on my new home, and feel confident moving
forward. Thanks so much again!
Pat Crotty : Round Rock
- This was my first time buying a house out of state. Since I
was all the way across the country in New York and not able to be
present at my inspection, I put all my faith in Tim to see things that
we did not look at when we viewed the house. He not only set up the
appointment with the listing agent, but did it in such a timely manner
that it gave us time to really go through all his findings before the
date on our contract. The pictures he sent via e-mail were clear and
went with his written descriptions. He really made us feel confident
that we hired the right person to check out the house for us. We did
negotiate with the sellers on a few of the things Tim found and have
his full report with pictures to use for repairs we will make in the
house once we're settled. Without that we might not take care of things
that would become much bigger problems in the future. I can't thank my
real estate agent enough for recommending him. It really makes me feel
like this move to Austin is the right one. I would highly recommend him!
Kyle Leach : Austin
- We will certainly recommend you to anyone looking for a
home inspection. Your inspection report was very well documented and
the explanations were very detailed. We both appreciate your time and
the amount of detail you put into both the inspection and the report. I
can't say it enough how helpful your report was in explaining what was
deficient and why it was that way. We give you all 5's across the
board. Thanks again for all your help.
Kirk Smith : Austin
- Just wanted to let you know that I was completely satisfied
with your service and I will definitely call on you again, and
recommend you to others. Thanks!
Mark Chandler : Austin
- Your service was exceptional, thank you. You were very
thorough. I give you the highest marks on each question.
Martin Phillips : Austin
- All 5's. Or 6's, or higher. Seriously, you did a great job.
You are very good at what you do. Thanks again--you did an awesome job.
Carl Davies : Austin
- I found the photographs extremely useful, and brought
perspective to some scary comments.
Amy Plummer : Lakeway
- I usually try to be very constructive in my feedback (after
years an HR manager), but I have nothing but praise for your work on
the inspection. You were so thorough, and as remote buyers, that was of
utmost importance to my husband and me.
Michelle Pruett : Austin
- Thanks, Tim! Your report also came in handy when going to
buy a dryer--we couldn't remember what kind of connection we needed but
were able to refer to your report! We'll let you know when we set up
the housewarming party!
Malcolm Daniel : Austin
- Thanks for the thorough inspection and detailed report. I
really like the work you do.
Jolie Tate : Austin
- Thank you so much for doing a great job on the inspection.
Buying a home is such a big investment and it's nice knowing what we
are getting into. I've made a prioritized list of all the things you
listed on the inspection. That should keep us busy with projects for a
while! Thanks again for everything.
Fleur Hedden : Austin
- On a scale of 1-to-5, a "6" for "I met your expectations."
I certainly appreciate your effort to improve your services through
client feedback, Tim. I typically make every effort to give substantive
content to encourage this effort. In this case, I have nothing to add.
I had already intended to keep your inspection report to use as a
learning tool and checklist. Therefore, you know I valued your service.
I can and will gladly recommend your services and refer others to you.
Many thanks, again and again.
Brett : Austin
- All "5's" on everything. Great job! I wouldn't hesitate for
a second to recommend you to anyone needing a home inspection.
Leslie Cameron : Austin
- My husband and I were both highly impressed with your
thoroughness, your explanations, and your attention to safety issues.
We would not hesitate to recommend you to friends or strangers and will
be using your services on our current home when budget constraints
allow. We feel blessed to have been put in contact with you. You have
made us feel informed regarding the conditions of the 81-year old
cottage we are purchainging. Thank you so much.
Keryn Glasser : Austin
- Very convenient, professional, and thorough. Thank you, and
thanks for the additional advice.
Rodney Bristol : Cedar Park
- All questions rated as a "5." You are very thorough and did
an excellent job.
Belva Kiser : Lakeway
- You did a wonderful job and I appreciate your
professionalism and expertise on the job. I will always recommend you
for inspections.
Paul Briuglio : Austin
- I rate you the highest on all categories. I was telling my
Realtor how impressed I was with your inspection and follow up. I would
definitely use you again and refer you to friends.
Michael Stone : Austin
- Thank you very much for doing such a great job on this
report. It was extremely helpful for me. I'll be sure to refer anyone
needing an inspection straight to you! I was extremely please with the
quality of your work. Because of the level of detail you gave me, I was
able to have the seller split many costs with me at the closing table,
to fix things that I would not of even known were not working properly.
Thanks again.
Susan Gusky : Austin
- You did a great job, and I was very pleased with your
service. I would definitely recommend you to friends.
Larry Amberg : Austin
- Thank you for your great report. You were thorough and very
informative. We appreciate your help.
Adriana P. : Austin
- Thank you so much for your wonderful and professional job.
It was very fast and easy to work with you. We will definitely
recommend you if we ever have a chance.
Kimberly Amicon : Austin
- You did a fabulous job! You were very patient with all my
questions and helpful with things outside of your scope of inspection.
You took your time and were very thorough. We will definitely use you
for future inspections.
Sophia Rol : Wimberley
- Honestly, I would give you 5's for everything. I have
bought 3 houses and used 3 different inspectors and you were the best.
I will use you again and refer others to you. Thanks!
Neal Shah : Austin
- You were great! A "5" all the way across the board!
Gene : Marble Falls
- I must say I am amazed at the expertise you put in your
reports. Although some people might find your service to be a little
expensive, it would only be because they have not used your service. As
for my part, after using your services twice and comparing it to what
it would cost me to come and inspect the residence myself, I do not
know how a out-of-town buyer can afford NOT to have your service. The
photos of the problems are more informative than inspecting the
problems themselves because your [explanation] is so precise. I find
your service more important than a personal inspection and highly
recommend it to anyone--especially out-of-town purchasers. Thank you
very much.
Name Withheld : Austin
- I would rate all services at a "5." I was very impressed
with the time you took with me, and the thoroughness of the inspection.
The report was first-rate. I will definitely recommend you in the
future.
Gale Noble : Lakeway
- All 5's. I felt the inspection was very thorough.
Nancy Benzel : Austin
- Thank you so much, Tim, for helping me with this exciting
process. We will be closing at the end of the month.
Stephen Aiton : Round Rock
- I was very impressed with your thoroughness and
professionalism. I appreciated you taking your time to show me things
to look out for. Two of the points from your report we had the seller
fix and we are going to use your report to prioritise some future
maintenance.
Michelle Kuhn : Austin
- Five stars across the board; strongly agrees that all
aspects of service was excellent!
Jason Gao : Cedar Park
- Thanks for the wonderful service. I am 100% satisfied with
your service! Off course, I will strongly recommend you and your
company to my friends and colleagues.
Linda Price : Round Rock
- Give yourself 5 stars in all categories!
Thad Henry : Austin
- Thank you for doing such a thorough job!
References
References are available upon request.
Copyright © 2008 Engineered Real Estate Inspection PLLC
Phone: (512) 608-9400 · Fax: (512) 608-9401
333 Hurst Creek Road · Austin, Texas 78734
Certified NACHI · Licensed TREC · Member TAREI · Member ABOR
Email: info@enginspect.com
· Web: www.enginspect.com
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April 11, 2008 · Legal
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