Client Feedback

In my commitment to provide the best in home inspection customer service, I follow up each inspection with a survey of my performance. Below are some of my satisfied customers who have allowed me to share some of their kind words.

Name Withheld - Driftwood

• Very much appreciated your professionalism and urgency. Your coming back to our house after realizing you missed one very small item was great! Clearly you have integrity and that's hard to come by these days.

Neilynn Hebert - Buda

• Our builder commented your report was one of the best he'd seen. He was very impressed--and we are too! Thank you. We will be happy to recommend you to our friends.

Nicholas Mollison - Austin

• Tim, I think you did a great job both times and successfully brought some very important matters to our attention as well as being thorough in the details. For example, the moisture spot you picked up in the second home led me to have the shower pan tested. We confirmed that there was a small leak present and subsequently negotiated the repair. Each time I had a contractor on site (HVAC at the first home and plumber at the second) they commented on several of the same items that were in your inspection report without me first tipping them off. I took this as confirmation of your findings and, most importantly, I was prepared and there were no surprises. Finally, I think your reports will be a great reference for identifying which issues we want to address on our own, as well as all the "easy fixes" that will enable us to have a better inspection when it's our time to sell. Your thoroughness may cost a little extra, but I'm sure it more than pays for itself.

Martin Herring - Austin

• You are very thorough. I liked your report and the detail it contained. I would recommend you to anyone buying a house.

Carol Fredenburg - Austin

• We were very pleased with your proficiency and professionalism regarding our inspection. We think you did a super, super job and will highly recommend you if anyone we know happens to be looking for an inspector. I will be giving you name and number to my cousin's wife.I will let her know how very much we valued your service. Thanks again!
• Thanks again for a job well done. My real estate agent will defintely consider you for future inspections.
• I am never dissapointed in the inspections you have done for us. I will recommend your services whenever I can.

Shannon Boyd - Austin

• You did a great job. No complaints.

Burks Bauerlein - Leander

• I would like to write a testimonial on your web site if you don't mind. I cannot tell you how much your promptness in replying to our need for a home inspection meant to us. You were very professional and extremely thorough which made us feel more at ease in purchasing our new home. I will be very happy to give you recommendations when that time comes - and we are very grateful to our friends for recommending you to us. I wouldn't change the perfection in your inspections at all. You did a great job and we are very thankful.

Tom Jennings - Round Rock

• I gave you 5's on everything. I wish that you would have been the inspector on our first home. I love that you give a detailed copy of everything with pictures. I think it really made a difference when negotiating with the seller’s on what they would fix. We really appreciate your thorough inspection and kindness. We will definitely refer you to anyone we know who is moving. Our Realtor was impressed with how thorough you were as well.

Chris Stella - Austin

• Tim, you did a great job for us. I can appreciate a thorough inspection. I am a tradesman with a keen eye for detail. Thanks again, I will definitely refer you if I get a chance.

Chase Hamilton - Austin

• I would rate you with fives in every category on your survey. Again thanks for your excellent work.

Ron Meyer - Buda

• Thanks for making yourself available on short notice. I would recommend you highly to others.

Ashley Perrien - Hutto

• 5 for all, excellent inspection, very satisfied with the work.

Kimberly O'Malley - Spicewood

• You were thorough and thoughtful in your work. I would highly recommend you without any reservations. We appreciate your help very much. I now feel so much better about the house. I will pass your name on to as many of my friends and family as possible.

Clay Menzel - Austin

• All 5's. I recommended you to my sister.

Maurice Khollman - Austin

• We were delighted with your service and expedience! You can definitely count on our recommendation to others in the future. I must say; you are very thorough with your work and your professionalism isunmatched. We appreciate you making an effort to visit the proposed location in such short notice.

Trevor Colvin - Kyle

• I would rate you an overall 5. You did an excellent job and I will definitely be referring your name to any friends or family looking to purchase in the Austin area.

Kathleen Aisling - Austin

• All 5's both times. You were a great match for me and my needs. I will recommend you.

Janice Lai - Round Rock

• I give you a 5 in all areas. Extra comments: I was impressed that you were early to the appointment, took the time to explain to me what you were doing as you were doing it, and provided an extremely thorough report of your findings. Because of your suggestions, I have no doubt that my home will be safer than it would've been in its own.
• I'd like to give you not a 5, but a 10+ on all items! Again, was very impressed that you were early, meticulous about your inspection, and took the time to help me learn more about my house. In fact, the builder's inspector declared it one of the "cleanest" homes he's walked in some time. I'm convinced it's due in some part to your careful inspection and recommendations. Mahalo again for your help! I will happily recommend to you anyone I know that is looking for a reliable and trustworthy home inspector.

Richard Nesbit - Georgetown

• My son was right when he said you would do a very good job.

Name Withheld - Lakeway

• All of my answers are 5. You did great. We have already filled out our final warranty and the wording was easy thanks to your report. We have a few small things that will keep us busy this summer, but nothing major. Thanks again for your professionalism, promptness and customer service.

JW Helms - Austin

• It's all 5's.

Adianto Winarto - Austin

• Excellent work! Thorough reports from all major items into all small details. I will recommend you to all my friends.

Jamie Beck - Austin

• Thanks! You do a great job. You are very detailed and thorough. We will refer you to our friends.

Aimee P. - Pflugerville

• Thank you for your professionalism and thoroughness in performing our home inspection. You pointed out many aspects to our home we hadn't noticed before that helped us get a more complete view of the home. Also, your report was extremely helpful in identifying and prioritizing items to negotiate with the builder for fixes prior to closing. Thanks again.

Chris Dotson - Kyle

• I give you 5's across the board. I am telling everyone about the importance of having a home inspection and I am handing out your cards as fast as I can. The builder has really stepped up their performance due to the inspections that you provided for us. Your services are top rate and hiring you was the smartest decision that I have made (besides marrying my wife). Thank you for your assistance today, and throughout the build process. I feel like you have made our house better and you have educated us along the way. I know more about my house than I would have ever thought. Your thoroughness and professionalism are wonderful and I think that we made a perfect choice by hiring you for our inspector. Thank you for getting this report out as soon as you did.
• Once again, thank you for your expertise and identification of items that are potential hazards, or issues with construction that could cause issues later. It has been extremely helpful and no doubt the best money that we have or will spend on the house. I give you a 5 (best) all the way across the board. You have exceeded my expectations and I am actively trying to promote your services to anyone that is buying an existing house or getting a new house built. There is a lady that is getting a house exactly like mine built just around the block from us and I have passed your information along to her. She was impressed by the things that I pointed out that you found and stated that she would contact you very soon to get you to inspect her house as well. Working with you has been a pleasure and a great learning experience. I feel like after I close I will have a "better" house than I would have otherwise and the inspections that you have performed have sent a message to the builder that the mistakes that they make "will" be found, no matter how small, and will need to be corrected. I would NEVER buy a house or build a new house without an inspection of your quality. Hiring you was the best decision that we have made and the peace of mind is priceless. Thank you for all that you have done for us. It is nice to see that someone takes pride in their work. For you to bring ice with you to check a window seal was remarkable and pleasantly surprising. Please continue to do work exactly the way that you are.

Zach Wehner - Austin

• Thanks very much for your thorough inspection. I am extremely pleased with the inspection you did for me and would happily refer you to anyone who needs a home inspection.

Paul Brewer - Austin

• I marked "5" all the way down. You did a very good and thourough job from what I could tell.

Jan Walinski - Georgetown

• Your services were excellent and we would refer you to friends and family. Again, thanks for the excellent job of inspecting our new home.

Tom Robinson - Fischer

• You did a great job on my pre-pour inspection, and I want to contract with you to inspect for the pre-drywall inspection as well. Thanks again.

Brian Dauenhauer - Austin

• I will definitely recommend you to anyone in need of a good quality home inspection. Thanks! And thanks for the good work you did. We really appreciate your attention to detail and we thought you were very easy to work with.

Susie Machen - Austin

• We did want to tell you how professional you present yourself and what a thorough job you did for us. We have already referred you to our friends. Thanks again for an amazing inspection!

John Melton - Austin

• You did a great job. Thanks again for your help.

Mark Stevens - Austin

• Thanks again for your services! My answers are "5" across the board. I really appreciated your attention to detail in looking at all of the aspects of my new house. I also really liked how you explained all of the different systems and components of the house as you inspected them - I feel like I have a much better understanding of my house now.

Tony Breard - Austin

• Again, yours was the most thoroughly complete and useful home inspection service we have ever utilized. It helped us with our decision to buy, and it allowed the builder to bring the home back into warranty condition. (Second inspection.)

Tony Breard - Austin

• Yours was the best, most thorough, and most complete home inspection I have ever had. Just keep up the good work.

Mary Ross - Austin

• In every category, I rated you the very best. I have been a realtor in the Houston area for over 20 years, and without a doubt, this is one of the best written reports I have seen. The thing I like the most is your preparation of the new owner not to panic! Thanks so much for your quick response to our request and the thorough inspection. We appreciate it so much!

Susie Dortch - Lakeway

• I thought you did a great job and because of your report, we were better able to negotiate our price.

Tim Diven - Lakeway

• We've already recommended you to several friends. Thanks for doing such a great job, our builder fixed all the safety concerns and a majority of the smaller items. Thanks again.

Paul Azevedo - Cedar Park

• I give you a "5" in each of the catagories (That's why I re-hired you!).

Tami Andrews - Round Rock

• Your service far exceeded our expectations. Thank you again for making yourself available on such short notice and for doing such a thorough and complete inspection of our new home.

Stephen Williams - Lakeway

• I've run housing programs all over the world for the State Department and been through several home of inspections here in the USA. You can certainly tell the difference when the inspection is done by someone with an engineering background. Your work is definitely of a higher caliber than others I have encountered and I appreciate it very much.

Ron Rudiak - Austin

• I will be recommending your service to my acquaintances as the opportunity arises. And I would be happy to provide a good reference for you if you have a potential client who is questioning the quality and value of your service.

Bud Kulesza - Austin

• Thanks for everything, Tim. You did a great job and Marie and I really appreciate your helping to make the builder aware of what needed to be done to complete the house to our satisfaction. Your thoroughness was noted more than once by the superintendent and when I commented, "Isn't that what you would want from a third part inspector working for you?" His only reply was, "You are right!". What else could he say? We also appreciate your flexibility in meeting the numerous reschedules as trades were often not ready for your inspection. In the end your "being on our side" gave us the additional confidence we needed to confirm that we were getting the quality home we were paying for. With appreciation and thanks.

Roger Graham - Dripping Springs

• You exceeded my expectations. We may call you prior to our 12-month warranty walk through.

Keith Fiala - Wimberley

• I would rate you a 5 on ALL categories. I felt as though I was thoroughly informed on my new home, and feel confident moving forward. Thanks so much again!

Pat Crotty - Round Rock

• This was my first time buying a house out of state. Since I was all the way across the country in New York and not able to be present at my inspection, I put all my faith in Tim to see things that we did not look at when we viewed the house. He not only set up the appointment with the listing agent, but did it in such a timely manner that it gave us time to really go through all his findings before the date on our contract. The pictures he sent via e-mail were clear and went with his written descriptions. He really made us feel confident that we hired the right person to check out the house for us. We did negotiate with the sellers on a few of the things Tim found and have his full report with pictures to use for repairs we will make in the house once we're settled. Without that we might not take care of things that would become much bigger problems in the future. I can't thank my real estate agent enough for recommending him. It really makes me feel like this move to Austin is the right one. I would highly recommend him!

Kyle Leach - Austin

• We will certainly recommend you to anyone looking for a home inspection. Your inspection report was very well documented and the explanations were very detailed. We both appreciate your time and the amount of detail you put into both the inspection and the report. I can't say it enough how helpful your report was in explaining what was deficient and why it was that way. We give you all 5's across the board. Thanks again for all your help.

Kirk Smith - Austin

• Just wanted to let you know that I was completely satisfied with your service and I will definitely call on you again, and recommend you to others. Thanks!

Mark Chandler - Austin

• Your service was exceptional, thank you. You were very thorough. I give you the highest marks on each question.

Martin Phillips - Austin

• All 5's. Or 6's, or higher. Seriously, you did a great job. You are very good at what you do. Thanks again--you did an awesome job.

Carl Davies - Austin

• I found the photographs extremely useful, and brought perspective to some scary comments.

Amy Plummer - Lakeway

• I usually try to be very constructive in my feedback (after years an HR manager), but I have nothing but praise for your work on the inspection. You were so thorough, and as remote buyers, that was of utmost importance to my husband and me.

Michelle Pruett - Austin

• Thanks, Tim! Your report also came in handy when going to buy a dryer--we couldn't remember what kind of connection we needed but were able to refer to your report! We'll let you know when we set up the housewarming party!

Malcolm Daniel - Austin

• Thanks for the thorough inspection and detailed report. I really like the work you do.

Jolie Tate - Austin

• Thank you so much for doing a great job on the inspection. Buying a home is such a big investment and it's nice knowing what we are getting into. I've made a prioritized list of all the things you listed on the inspection. That should keep us busy with projects for a while! Thanks again for everything.

Fleur Hedden - Austin

• On a scale of 1-to-5, a "6" for "I met your expectations." I certainly appreciate your effort to improve your services through client feedback, Tim. I typically make every effort to give substantive content to encourage this effort. In this case, I have nothing to add. I had already intended to keep your inspection report to use as a learning tool and checklist. Therefore, you know I valued your service. I can and will gladly recommend your services and refer others to you. Many thanks, again and again.

Brett - Austin

• All "5's" on everything. Great job! I wouldn't hesitate for a second to recommend you to anyone needing a home inspection.

Leslie Cameron - Austin

• My husband and I were both highly impressed with your thoroughness, your explanations, and your attention to safety issues. We would not hesitate to recommend you to friends or strangers and will be using your services on our current home when budget constraints allow. We feel blessed to have been put in contact with you. You have made us feel informed regarding the conditions of the 81-year old cottage we are purchainging. Thank you so much.

Keryn Glasser - Austin

• Very convenient, professional, and thorough. Thank you, and thanks for the additional advice.

Rodney Bristol - Cedar Park

• All questions rated as a "5." You are very thorough and did an excellent job.

Belva Kiser - Lakeway

• You did a wonderful job and I appreciate your professionalism and expertise on the job. I will always recommend you for inspections.

Paul Briuglio - Austin

• I rate you the highest on all categories. I was telling my Realtor how impressed I was with your inspection and follow up. I would definitely use you again and refer you to friends.

Michael Stone - Austin

• Thank you very much for doing such a great job on this report. It was extremely helpful for me. I'll be sure to refer anyone needing an inspection straight to you! I was extremely please with the quality of your work. Because of the level of detail you gave me, I was able to have the seller split many costs with me at the closing table, to fix things that I would not of even known were not working properly. Thanks again.

Susan Gusky - Austin

• You did a great job, and I was very pleased with your service. I would definitely recommend you to friends.

Larry Amberg - Austin

• Thank you for your great report. You were thorough and very informative. We appreciate your help.

Adriana P. - Austin

• Thank you so much for your wonderful and professional job. It was very fast and easy to work with you. We will definitely recommend you if we ever have a chance.

Kimberly Amicon - Austin

• You did a fabulous job! You were very patient with all my questions and helpful with things outside of your scope of inspection. You took your time and were very thorough. We will definitely use you for future inspections.

Sophia Rol - Wimberley

• Honestly, I would give you 5's for everything. I have bought 3 houses and used 3 different inspectors and you were the best. I will use you again and refer others to you. Thanks!

Neal Shah - Austin

• You were great! A "5" all the way across the board!

Gene - Marble Falls

• I must say I am amazed at the expertise you put in your reports. Although some people might find your service to be a little expensive, it would only be because they have not used your service. As for my part, after using your services twice and comparing it to what it would cost me to come and inspect the residence myself, I do not know how a out-of-town buyer can afford NOT to have your service. The photos of the problems are more informative than inspecting the problems themselves because your [explanation] is so precise. I find your service more important than a personal inspection and highly recommend it to anyone--especially out-of-town purchasers. Thank you very much.

Name Withheld - Austin

• I would rate all services at a "5." I was very impressed with the time you took with me, and the thoroughness of the inspection. The report was first-rate. I will definitely recommend you in the future.

Gale Noble - Lakeway

• All 5's. I felt the inspection was very thorough.

Nancy Benzel - Austin

• Thank you so much, Tim, for helping me with this exciting process. We will be closing at the end of the month.

Stephen Aiton - Round Rock

• I was very impressed with your thoroughness and professionalism. I appreciated you taking your time to show me things to look out for. Two of the points from your report we had the seller fix and we are going to use your report to prioritise some future maintenance.

Michelle Kuhn - Austin

• Five stars across the board; strongly agrees that all aspects of service was excellent!

Jason Gao - Cedar Park

• Thanks for the wonderful service. I am 100% satisfied with your service! Off course, I will strongly recommend you and your company to my friends and colleagues.

Linda Price - Round Rock

• Give yourself 5 stars in all categories!

Thad Henry - Austin

• Thank you for doing such a thorough job!

References

References are available upon request.